Get Started:

1.   Create an account if you haven’t done so already.

2.   Make sure your delivery method is set to your desired location. Do this by clicking on [CHANGE] next to your delivery method at the top of every page or on your Account Page. Enter your zip code and select the location from the list that appears.

3.   Add your items to you cart.

4.      Finish the check-out process.

Note: Ordering is closed at 7:00 am the day of the deadline.

Pick Up:

1.       Come to the pick-up location you selected at the scheduled day and time. All of our drop locations operate a little differently, so make sure you read about the procedures on the webpage for the specific location you chose. Some locations are contactless with flexible hours while others have distributions at specific times. 

 2.      Put your items from our cooler into yours, or find your box with your name on it. Procedures vary slightly from each location. Details can be found on the specific drop location page.

Payment:

1.      Payment is made online by credit card at the time of check-out unless otherwise noted. Cards will be processed once meat and cheese weights (if any) are recorded on the bill.

How We Prepare

1.      We pack your order on ice in a personal cardboard box or a communal cooler depending on the location.

2.      We load all of the orders on to the delivery truck.

3.      The driver makes all of our delivery stops including yours!

Important Notes:

For contactless delivery, try your best to arrive when the driver is expected to arrive. It's recommended but not a must.

Cancelations are not possible after the order deadline.

Once orders are dropped off, BVP is no longer responsible for items that may thaw or spoil. It is important that you remember to come on the right day and at the right time.

Orders that are not picked up will be charged and a $10.00 restocking fee will be added.

In case you are running late, we do our best to pack orders in boxes with ice so that they will stay cold for a few hours. 

Leave plenty of time in your schedule for pick up in case delays occur or have another person on stand by to pick up for you (if possible).

Once in a while we may make a mistake with an order or something may be missing. If you ever notice this with one of your orders, email us. We will be happy to take care of you! 

The driver and the pick-up location host will not be able to handle any concerns that you may have with your order because he or she is not a BVP employee. 

We look forward to serving you!

*If hosting a drop location is something that you are interested in, please contact us.

milk@bvpmarket.com